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Contacting Tozandoshop

Tozandoshop's customer support is available on all business days, 9:00 till 18:00 JST, Monday through Friday. We have professional representatives standing by who can answer your questions in English and of course Japanese!
Feel free to either call us: +81-7-5384-1768.
You can also reach us for general information at
or concerning your order at

Contacting The Tozando Shogoin Store

For orders placed at the Tozando Shogoin store, we recommend contacting them directly for further information about your inquiry. We have English-speaking staff over there too, so don't hesitate!

Shogoin store contact details:

Phone: +81 75-762-1341
Business hours: 11 AM–6 PM JST seven days a week (excluding national holidays)