Contacting Tozandoshop
Tozandoshop's customer support is available on all business days, 9:00 till 18:00 JST, Monday through Friday. We have professional representatives standing by who can answer your questions in English and of course Japanese!
Feel free to either call us: +81-7-5384-1768.
You can also reach us for general information at info@tozandoshop.com
or concerning your order at order@tozandoshop.com
Contacting The Tozando Shogoin Store
For orders placed at the Tozando Shogoin store, we recommend contacting them directly for further information about your inquiry. We have English-speaking staff over there too, so don't hesitate!
Shogoin store contact details:
Email: shogoin@tozando.co.jp
Phone: +81 75-762-1341
Business hours: 11 AM–6 PM JST seven days a week (excluding national holidays)
Contacting The Tozando Yasaka Gion Store
For orders placed at the Tozando Shogoin store, we recommend contacting them directly for further information about your inquiry. We have English-speaking staff over there too, so don't hesitate!
Email: gionyasaka@tozando.co.jp
Phone: +81 75-585-2401
Business hours: 11 AM–9 PM JST seven days a week (excluding national holidays)