Contacting Tozandoshop
Tozandoshop's customer support is available on all business days, 9:00 till 18:00 JST, Monday through Friday. We have professional representatives standing by who can answer your questions in English and of course Japanese!
Feel free to either call us: +81-7-5384-1768.
You can also reach us for general information at info@tozandoshop.com
or concerning your order at order@tozandoshop.com
Contacting The Tozando Shogoin Store
For orders placed at the Tozando Shogoin store, we recommend contacting them directly for further information about your inquiry. We have English-speaking staff over there too, so don't hesitate!
Shogoin store contact details:
Email: shogoin@tozando.co.jp
Phone: +81 75-762-1341
Business hours: 11 AM–6 PM JST seven days a week (excluding national holidays)
Contacting The Tozando Yasaka-Gion Store
For orders placed at the Tozando Yasaka-Gion store, we recommend contacting them directly for further information about your inquiry. We have English-speaking staff over there too, so don't hesitate!
Email: gionyasaka@tozando.co.jp
Phone: +81 75-585-2401
Business hours: 11 AM–9 PM JST seven days a week (excluding national holidays)